Collecting Personal Information
We collect personal information from you:
- To enable you to buy our products.
- To provide our products and services.
- To meet our legal, regulatory and compliance requirements.
- For statistical purposes and to improve our products and services.
- To be able to contact you.
We only collect information that we consider reasonably necessary for these purposes.
In most instances, we collect your personal information from you when you purchase one of our products but we will also obtain information about you in connection with the ongoing services we provide during the ordinary course of that relationship.
Disclosure of Information
We will treat your information as confidential and will not, without your consent disclose it to any other person other than to the following:
- Anyone to whom we outsource tasks or who do something on our behalf.
- Those who provide services in connection with our products and services, including related companies.
- Our advisors (including legal advisers).
- Where the disclosure is required (or allowed) by law or in response to a valid, legally compliant request by a law enforcement or government authority.
We may also divulge aggregated demographic and profile information to other commercial or marketing organisations.
Product and Marketing Material
We may use your personal information to contact you and provide information about special offers and other products and services that we may offer. However, we do respect your right to ask us not to do this.
By purchasing one of our products or accessing our website you will be consenting to the collection, use and disclosure of the personal information referred to above. If we are not provided with this consent you will not be able to purchase our products.
Right to Access – Contacting us
You can contact us to request access to your information. In normal circumstances we will give you full access to your information, but there may be some information that we will be unable to provide you with access to. We may in limited circumstances, charge you for providing access to your information.
Keeping Information Accurate
We take all reasonable steps to ensure that all information we hold is accurate. We rely on you to help keep our records up to dates so it is important that you contact us whenever there are changes to your details. If you feel that the information we have about you is inaccurate or incomplete, you can also contact us at any time and ask for its correction.
Keeping Information Secure
We cannot guarantee that third parties will not unlawfully intercept or access private communications and thereby obtain information that they may abuse or pass on to others. However, we take care to keep the information we hold secure and will appropriately limit access to information to prevent misuse or unlawful disclosure of the information. Where the information we collect is no longer required, we may delete the information or permanently de-identify it.
All persons engaged to do something on our behalf or provide support services will be required to safeguard the privacy of the information provided to them. Importantly they will only be permitted to use the information to perform tasks which we have asked them.
This Policy may be updated from time to time so please check back with our website for future changes.