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SHIPPING

COVID-19 Update

Currently there are known delivery service delays to and from many locations.
We are working alongside our delivery partners to reduce the impact on our customers.
Please allow extra time for your delivery.
Please feel free to reach out to us about delivery locations and times. 
 
If we are unable to ship to your location due to a sudden change, we will contact you directly via email.
For more information please read our Shipping Terms & Conditions below. 
We thank everyone for their support and patience during this time.





Here at TECMASK we make it our mission to get your masks to you as quickly as possible!! For all orders that are placed:

  • Before 3pm (Monday – Friday): Your order will be sent off the same day
  • After 3pm (Monday – Friday): Your order will sent off the following day.
  • Weekends and Public Holidays: Your order will be sent of the following business day
  • Please note that we don't deliver to Parcel Lockers & PO Boxes.

 

SHIPPING WITHIN AUSTRALIA

Here at TECMASK, we are continually doing all we can to improve our shipping service for all of our valued and important customers! As a result, we have implemented a 'live quoting' shipping feature which will calculate shipping costs at check out. 

 Delivery Option Delivery Time Cost

Australian Metropolitan Areas (Sydney, Melbourne, Brisbane)

2-4 Business Days Calculated at checkout

Australian Metropolitan Areas (Perth, Darwin, Adelaide, Hobart)

3-6 Business Days
Calculated at checkout

Australian Rural Areas

4-6 Business Days
Calculated at checkout
Express Shipping 1-2 Business Days
Calculated at checkout

 

Please note that once you have picked your preferred shipping method, a more accurate estimated delivery time is shown at checkout.

  

SHIPPING EVERYWHERE ELSE

Great News! TECMASK have been able to reactivate our International Shipping Service! Which means we can now ship worldwide! All shipping costs will be calculated at checkout and is calculated based on weight. However the shipping lead times based on location are as follows: 

 Delivery Zone Estimated Delivery Time Cost

Zone 1: New Zealand

4-6 Business Days Calculated at checkout

Zone 2: North America, West Europe, Asia and the Pacific

6-13 Business Days
Calculated at checkout

Zone 3: Rest of the World

10-15 Business Days
Calculated at checkout

 

Please note that due to the global Coronavirus outbreak, our shipping carriers may be experiencing some delays. We thank you for your patience. 

    SHIPPING TERMS AND CONDITIONS

    Please note that due to the COVID-19, our shipping providers are experiencing some delays. We thank you for your patience.
    Once your order has left our warehouse, it is in the hands of the delivery company. Any delays caused by the delivery company are outside our control and we cannot be held responsible for any delays. Expected shipping times are an estimation given to us by the delivery companies and may vary depending on location.
    During high demand periods, delivery delays are to be expected. It is the responsibility of the customer to ensure that they are aware of potential delays per this shipping policy.
    By placing their order, the customer also agrees to this shipping policy and understands that TECMASK is not liable for delays outside of our control and cannot guarantee delivery timeframes, regardless of the estimates provided herewith.
     

     

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