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SHIPPING

Here at TECMASK we make it our mission to get your masks to you as quickly as possible!! For all orders that are placed:

  • Before 3pm (Monday – Friday): Your order will be sent off the same day
  • After 3pm (Monday – Friday): Your order will sent off the following day.
  • Weekends and Public Holidays: Your order will be sent of the following business day
  • Please note that we don't deliver to Parcel Lockers

 

SHIPPING WITHIN AUSTRALIA

Here at TECMASK, we are continually doing all we can to improve our shipping service for all of our valued and important customers! As a result, we have implemented a 'live quoting' shipping feature which will calculate shipping costs at check out. 

 Delivery Option Delivery Time Cost

Australian Metropolitan Areas (Sydney, Melbourne, Brisbane)

 2-4 Business Days Calculated at checkout

Australian Metropolitan Areas (Perth, Darwin, Adelaide, Hobart)

 3-6 Business Days
Calculated at checkout

Australian Rural Areas
4-6 Business Days
Calculated at checkout
Express Shipping 1-2 Business Days
Calculated at checkout

 

Please note that once you have picked your preferred shipping method, a more accurate estimated delivery time is shown at checkout.

  

SHIPPING EVERYWHERE ELSE

Unfortunately due to the circumstances of the novel Coronavirus crisis, we have had to put a hold on all international shipping for the immediate future. As a result, our TECMASK Hygiene Packs will only be available online for delivery to Australian customers only.

Thank you for your understanding. We thank all of our customers near and far who have supported our small business to date. We will continue to monitor the situation with the rest of the world and hope to bring back International Shipping in the future. 

 

    SHIPPING TERMS AND CONDITIONS

    Please note that due to the novel coronavirus, our shipping providers are experiencing some delays. We thank you for your patience.
    Once your order has left our warehouse, it is in the hands of the delivery company. Any delays caused by the delivery company are outside our control and we cannot be held responsible for any delays. Expected shipping times are an estimation given to us by the delivery companies and may vary depending on location.
    During high demand periods, delivery delays are to be expected. It is the responsibility of the customer to ensure that they are aware of potential delays per this shipping policy.
    By placing their order, the customer also agrees to this shipping policy and understands that TECMASK is not liable for delays outside of our control and cannot guarantee delivery timeframes, regardless of the estimates provided herewith.

     

     

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