Due to the current state lockdown, our shipping partners are experiencing delays by up to 5 days from your estimated delivery date.

 

Here at TECMASK we make it our mission to get your masks to you as quickly as possible.

 

For all orders that are placed:

- Before 2pm (Monday – Friday): Your order will be sent off the same day

- After 2pm (Monday – Friday): Your order will sent off the following day.

- Weekends and Public Holidays: Your order will be sent of the following business day

- Please note that we don't deliver to Parcel Lockers & PO Boxes.

 

SHIPPING WITHIN AUSTRALIA

Here at TECMASK, we are continually doing all we can to improve our shipping service for all of our valued and important customers! As a result, we have implemented a 'live quoting' shipping feature which will calculate shipping costs at check out. 

Delivery Option	Delivery Time	Cost
Australian Metropolitan Areas (Sydney, Melbourne, Brisbane)	2-4 Business Days	Calculated at checkout
Australian Metropolitan Areas (Perth, Darwin, Adelaide, Hobart)	4 - 9 Business Days	Calculated at checkout
Australian Rural Areas	5 - 10 Business Days	Calculated at checkout
Express Shipping	1-2 Business Days	Calculated at checkout

 Please note that once you have picked your preferred shipping method, a more accurate estimated delivery time is shown at checkout.

SHIPPING EVERYWHERE ELSE

Great News! TECMASK have been able to reactivate our International Shipping Service! Which means we can now ship worldwide! All shipping costs will be calculated at checkout and is calculated based on weight. However the shipping lead times based on location are as follows: 

Delivery Zone	Estimated Delivery Time	Cost
Zone 1: New Zealand	10 to 20 Business Days	Calculated at checkout
Zone 2: North America, West Europe, Asia and the Pacific	21 to 28 business days	Calculated at checkout
Zone 3: Rest of the World	25 to 30 business days	Calculated at checkout

 Please note that due differing COVID-19 restrictions in Australia and internationally, our shipping carriers may be experience some delays. We thank you for your patience. 

SHIPPING TERMS AND CONDITIONS

Our Free Shipping promotion will automatically apply to all orders with a product value of over $50.

Once your order has left our warehouse, it is in the hands of the delivery company. Any delays caused by the delivery company are outside our control and we cannot be held responsible for any delays. Expected shipping times are an estimation given to us by the delivery companies and may vary depending on location.

During high demand periods, delivery delays can be expected. It is the responsibility of the customer to ensure that they are aware of potential delays per this shipping policy.

By placing their order, the customer also agrees to this shipping policy and understands that TECMASK is not liable for delays outside of our control and cannot guarantee delivery timeframes, regardless of the estimates provided herewith.