SHIPPING
Here at TECMASK we make it our mission to get your masks to you as quickly as possible.
For all orders that are placed:
- Before 2pm (Monday – Friday): Your order will be sent off the same day
- After 2pm (Monday – Friday): Your order will sent off the following day.
- Weekends and Public Holidays: Your order will be sent of the following business day.
- Please note that Parcel Lockers & PO Boxes addresses are not accepted if you select courier options for your delivery.
SHIPPING WITHIN AUSTRALIA
Here at TECMASK, we are continually doing all we can to improve our shipping service for all of our valued and important customers! As a result, we have implemented a 'live quoting' shipping feature which will calculate shipping costs at check out.
Delivery Option |
Delivery Time |
Cost |
Australian Metropolitan Areas (Sydney, Melbourne, Brisbane) |
2-4 Business Days |
Calculated at checkout |
Australian Metropolitan Areas (Perth, Darwin, Adelaide, Hobart) |
4 - 9 Business Days |
Calculated at checkout |
Australian Rural Areas |
5 - 10 Business Days |
Calculated at checkout |
Express Shipping |
1-2 Business Days |
Calculated at checkout |
Please note that once you have picked your preferred shipping method, a more accurate estimated delivery time is shown at checkout.
SHIPPING EVERYWHERE ELSE
Great News! TECMASK have been able to reactivate our International Shipping Service! Which means we can now ship worldwide! All shipping costs will be calculated at checkout and is calculated based on weight. However the shipping lead times based on location are as follows:
Delivery Zone |
Estimated Delivery Time |
Cost |
Zone 1: New Zealand |
10 to 20 Business Days |
Calculated at checkout |
Zone 2: North America, West Europe, Asia and the Pacific |
21 to 28 business days |
Calculated at checkout |
Zone 3: Rest of the World |
25 to 30 business days |
Calculated at checkout |
Please note that due differing COVID-19 restrictions in Australia and internationally, our shipping carriers may be experience some delays. We thank you for your patience.
SHIPPING TERMS AND CONDITIONS
Our Free Shipping promotion will automatically apply to all orders with a product value of over $50.
Once your order has left our warehouse, it is in the hands of the delivery company. Any delays caused by the delivery company are outside our control and we cannot be held responsible for any delays. Expected shipping times are an estimation given to us by the delivery companies and may vary depending on location.
During high demand periods, delivery delays can be expected. It is the responsibility of the customer to ensure that they are aware of potential delays per this shipping policy.
By placing their order, the customer also agrees to this shipping policy and understands that TECMASK is not liable for delays outside of our control and cannot guarantee delivery timeframes, regardless of the estimates provided herewith.